Privacy Policy
Interim version. It is pending legal review and will be replaced by the final version.
Last updated: 15 November 2026
This policy explains how Dockmark Digital Private Limited (“Dockmark”, “we”, “us”) handles personal data when you visit getdockmark.com or contact us. It does not cover data that our customers keep in their own Dockmark installations; that is governed by each customer’s agreement with us.
Who we are
Dockmark Digital Private Limited is a company incorporated in India, serving businesses across the UAE. For anything about this policy or your personal data, write to support@getdockmark.com.
What we collect
- When you request a demo or write to us: your name, company, work email, phone number if you give it, and what you tell us about your operation.
- When you visit the website: our hosting provider processes technical data needed to deliver the site and keep it secure, such as your IP address, browser type and the pages requested.
We do not use analytics or advertising cookies. If you switch the site to its dark theme, that choice is stored in your own browser (local storage) and is not sent to us.
Why we use it
- To reply to your enquiry and, if you ask, to arrange and run a demo.
- To follow up on that enquiry, for example with a proposal you asked for.
- To keep the website secure and working.
We do not sell personal data, and we do not use it for automated decisions about you.
Who processes it for us
We use a small number of service providers, under their own terms and safeguards:
- Cloudflare: website hosting and security.
- Resend: delivery of the demo form to our inbox.
- Zoho: our email mailboxes.
These providers may process data outside India and the UAE. We share personal data with others only when the law requires it.
How long we keep it
We keep enquiries for as long as we need them to respond and follow up, and for no longer than 24 months after our last contact with you, unless you become a customer or the law requires us to keep them longer.
Your rights
Depending on the law that applies to you, including India’s Digital Personal Data Protection Act, 2023 and the UAE’s Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), you can ask us to:
- tell you what personal data we hold about you;
- correct or update it;
- delete it;
- stop using it, where you gave consent, by withdrawing that consent.
To make a request or a complaint, write to support@getdockmark.com with “Privacy” in the subject line. We will reply within a reasonable time. You may also have the right to complain to the data protection authority where you live.
Security
We take reasonable technical and organisational measures to protect personal data, and we limit access to people who need it to answer your enquiry.
Children
This website is for businesses and is not directed at children.
Changes
We may update this policy. The date at the top shows when it last changed.